Privacy policy
We at Gonsure understand that you care about how we use and share your personal information. Therefore, we have prepared this Privacy Policy to inform you about how we collect and handle the personal data of visitors to our website.
This Privacy Policy has been developed to provide better service and comply with global standards for using "Personally Identifiable Information" (PII) of internet users. PII refers to information that can be used alone or with other information to identify, contact, or locate an individual, or identify a specific person in a general context.
We take your privacy seriously and want you to feel secure while browsing Gonsure. We inform you that we handle your personal data in compliance with the Personal Data Protection Law in Saudi Arabia and its implementing regulations, as amended from time to time.
By continuing to use the platform and its services after the effective date of the updated policy, you agree to these changes.Please read our Privacy Policy carefully to gain a clearer understanding of how we collect, use, protect, and handle your PII on our website.
Implied Consent
By using Gonsure, you automatically agree to the collection and use of your personal information as outlined in this document. We reserve the right to make changes to this document and its procedures at any time. Should any changes to this privacy notice occur in the future, we will notify you where appropriate. Continuing to use the Gonsure website will be considered as your implied consent to the changes made to the privacy notice.
Information We Collect from Visitors to Our Website or Mobile Applications
When you visit Gonsure, you provide us with two types of information:
1. Personal information that you voluntarily disclose, which is collected on an individual basis. This information may be used to provide you with the products and services you requested and for other purposes, including but not limited to understanding customer needs, updating your records, informing you of other products and services you might be interested in, and complying with applicable laws and regulations.
2. Information related to site usage, collected collectively through your browsing of Gonsure. This allows us to track how visitors navigate through sections of the site they find interesting. For example, we collect information such as the number of times the site is accessed, page visits, and session duration. This is similar to a traffic report: it tracks general user behavior but does not identify any individual user. We use this information to provide better service, making our site more useful by helping us understand what information our users are seeking.
Information You Submit to the Site:
All information or materials sent to us or provided through the site become the property of Gonsure, provided that the information or materials do not violate any applicable laws or regulations. We only collect and process personal data when you specifically provide it to us. The personal data you provide will be processed in accordance with applicable laws, ensuring the security and confidentiality of the data, to prevent unauthorized disclosure, use, modification, or destruction.
Gonsure is not responsible for the confidentiality of this information or materials, except in specific cases, such as the existence of a non-disclosure agreement with Gonsure or when required by individuals authorized to access personal data by any law, regulation, secondary legislation, or court order, or when mandated by a regulatory authority with proper jurisdiction. Nevertheless, Gonsure retains the full right to use all information and materials, including ideas, experiences, and techniques, for any purposes and by any means.
You can contact our officials at the address provided in the last section below for any inquiries regarding the collection and processing of your personal data.
Protecting Your Personal Data
While transmitting information over the internet is not completely secure, we will make every effort to protect and secure your personal data while it is in our possession. All information you provide to us is stored through a secure gateway service provider. However, we cannot guarantee the security of your data transmitted online. Therefore, users bear all risks and responsibility when sending any information or materials via the internet. We recognize and use security measures to protect PII from unauthorized access and misuse.
How We Use Information
We may use the information we collect from you when you register on the website, purchase products, subscribe to our newsletter, participate in a survey, engage in marketing communication, browse the site, or use specific features of the website in the following ways:
- • To personalize the user experience by delivering relevant content and product offers.
- • To improve our website to serve you better.
- • To respond to customer service inquiries.
- • To administer contests, special offers, surveys, or other website features.
- • To process transactions efficiently.
- • To send periodic emails regarding other products and services.
- • To use personal data for research and development purposes.
How We Protect Information
Our website undergoes periodic security scans to identify security vulnerabilities and known weaknesses, ensuring your visit to our website is as safe as possible. Your personal information is stored behind secured networks and can only be accessed by a limited number of individuals with special access rights to such systems, and they are required to keep the information confidential. Additionally, all sensitive information/credit card details you provide are encrypted and securely stored via the secure gateway service provider. All payment transactions are processed through the secure gateway service provider and are not stored or processed on our servers.
Use of Browser Cookies (Cookies)
Yes, cookies are small files transferred by a website or its service provider to your computer's hard drive via your web browser (if you allow it). These files enable the site or service provider's systems to recognize your browser and collect and store specific information. For example, we use cookies to help remember and process the products you have purchased. They are also used to understand your preferences based on current or previous site activity, allowing us to provide an improved service. We also use cookies to help compile data about site traffic and interactions to offer better experiences and tools in the future.
We use cookies for:
- • Helping remember and process products.
- • Understanding and storing user preferences for future visits.
- • Monitoring advertisements.
- • Compiling data about site traffic and interactions to improve the site in the future. We may also use trusted third-party services to track this information on our behalf.
You can choose to have your computer warn you each time a cookie is sent or turn off all cookies. You can do this through your browser settings. Since browsers vary slightly, check your browser's Help menu for the correct way to modify cookie handling.
If you disable cookies, some features that enhance your site experience may not function properly, and some services may not work. However, you can still place orders.
Disclosure of Information
Gonsure is committed to notifying data owners and obtaining their consent if their data is shared with third parties for purposes other than those specified. However, we inform you that we do not sell, trade, or transfer your PII to outside parties unless we give prior notice. This does not include website hosting partners and others who assist us in operating the website, conducting business, or serving you, provided these parties agree to keep the information confidential. We may also disclose your information if we believe it is necessary to comply with the law, enforce site policies, or protect our or others' rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Sharing Personal Data Outside the Kingdom
At Gonsure, we commit not to share any of our customers' personal data with any entity outside the Kingdom of Saudi Arabia. If sharing personal data with an entity outside the Kingdom becomes necessary, the platform is committed to obtaining non-objection approval from the Insurance Authority.
Third-Party Links
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party websites have separate and independent privacy policies. Therefore, we are not responsible for the content or activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Handling "Do Not Track" Signals and Third-Party Behavioral Tracking
We respect "Do Not Track" signals and do not track, plant cookies, or use advertising when a "Do Not Track" mechanism is active in the browser. We also do not allow third-party behavioral tracking.
Use of Personal Data for Awareness and Marketing Purposes
At Gonsure, we commit to obtaining prior consent from data owners when using their personal data for awareness and marketing purposes, and giving them the right to opt-out of receiving such content.
Fair Information Practices
At Gonsure, we commit to notifying data owners in case of any data breach by sending an email detailing the breached data, following the user account policy within seven working days
Data Subject Rights
Right to be Informed: Gonsure is committed to clarifying the purpose for which personal data was collected and ensuring it is only processed for that purpose as mentioned earlier.
Right to Access: Gonsure allows data owners to access and view their personal data through their accounts on the website.
Right to Rectification: Gonsure allows data owners to request the correction of their personal data if it is incorrect.
Right to Erasure: Gonsure allows data owners to request the deletion of their personal data and withdraw consent for its sharing.
to contact us
If you have any inquiries regarding the privacy policy, you can contact us via the following:
Email: info@Gonsure.com
• Customer Service Center: 8001244010
- o Saturday: 12:00 PM to 8:00 PM
- o Sunday to Thursday: 8:00 AM to 10:00 PM