FAQs

Simply enter your basic details,no document uploads required,and we’ll instantly show you offers from multiple insurers with clear prices and benefits. After completing the online payment, your policy is issued immediately, sent to your email, appears under My Account > My Policies, and is automatically uploaded to the National Information Center (NIC).

Third Party Liability (TPL) car insurance is the minimum coverage required by law to drive in the Kingdom. It covers damages and injuries caused to third parties in the event of a car accident, God forbid, and protects you from legal claims and financial compensation payable to the third party. This type of coverage does not provide any compensation for your own injuries or vehicle repairs. Comprehensive car insurance provides full protection and coverage against damages sustained to your vehicle as a result of a car accident. Comprehensive insurance includes Third Party Liability coverage by default. In addition, it covers damages caused by fire, theft (without negligence), and natural disasters such as floods, hail, storms, and similar events. There are also other vehicle insurance coverages available on Gonsure, offering customized options and additional benefits designed to suit your needs and budget.

Gonsure integrates with official authorities to automatically apply all eligible discounts, including the No-Claims Discount approved by the Insurance Authority. Just make sure to enter your details accurately so your eligibility and discount percentage are calculated correctly.

If the policyholder provides inaccurate information or conceals material facts, the insurance company may cancel the policy and take legal action in accordance with the Insurance Authority’s regulations.

Prices change continuously, so each insurance offer has a limited validity period that may expire.

It refers to the coverages and advantages included in the policy, which may vary from one insurance company to another.

Yes. Once the payment is successful, the policy is issued instantly, sent to your email, and saved in your account under My Policies for download or printing.

No. Gonsure securely retrieves and verifies the necessary information through integration with the National Information Center (NIC) and insurance companies.

Yes. You will need: (1) the Owner’s ID / Iqama Number. (or 700 number for an entity/bank) and (2) the vehicle’s serial number.

No. TPL policies do not cover the policyholder’s vehicle; they only cover damages or injuries caused to others when you are at fault.

It is the standardized form of mandatory Third-Party Liability insurance, issued by the Saudi Insurance Authority.

You can renew up to 14 days before your current policy’s expiration date.

According to the Insurance Authority regulations, car insurance cannot be transferred from one person to another. A new insurance policy must be obtained when purchasing a new vehicle or transferring vehicle ownership.

Yes, according to the cancellation terms in the policy. The previous owner should contact the insurance company to process the refund.

It’s not recommended. Driving without insurance exposes you to fines, the risk of being uninsured, and may affect your No-Claims Discount.

It is your official residential address. You can verify it through the National Address Portal: address.gov.sa .

The transaction will be declined, and an error message will appear on the screen. If needed, contact your bank.

If the vehicle has a registration certificate, the type is Registration Certificate; if not, the type is Customs Card.

It specifies how the vehicle is used (e.g., personal, rental, transport). Choose the option that matches the actual usage.

Medical insurance for enterprises is designed to cover the medical expenses of your employees and their dependents. This type of insurance can offer a range of benefits, including:

Structured Management of Healthcare Costs By providing medical insurance coverage for employees, organizations enable access to defined healthcare benefits and clear coverage limits. This helps employees plan their healthcare expenses more effectively and reduces exposure to unexpected medical costs. Supporting Employee Experience & Well-Being Offering medical insurance reflects an organization’s commitment to employee health and workplace well-being. It contributes to a more stable and supportive work environment, helping to strengthen long-term engagement between employees and the organisation. Improved talent attraction Competitive health insurance benefits can make your company more attractive to potential employees in the competitive Saudi job market.

The cost of your SME medical insurance policy is determined by several factors, including: Number of employees and dependents The number of individuals covered under the policy directly impacts the premium. Coverage level The extent of coverage offered by the plan — such as the types of medical services covered, annual limits, deductibles, and co-pays — will affect the overall cost. Other factors The age, gender, and health history of your employees can influence the risk profile of the group, which in turn affects the premium charged by the insurer.

You can purchase health insurance for your business instantly through the Gonsure platform by: Creating a new request using the company's commercial registration number / unified number for the business. Enter your company details, employees, and dependents linked to the same number Compare available medical insurance offers from licensed insurance providers Choose the plan that best fits your company’s needs and complete the secure online payment Receive your medical insurance policy instantly once the request is completed

No. An individual cannot purchase medical insurance through the Gonsure platform. Gonsure is dedicated to providing medical insurance services for small and medium enterprises.

Yes. After entering the company and insured members’ information, you can compare: Benefits for each plan Medical networks, including hospitals, clinics, and medical centres This helps you choose the policy that best matches your company’s needs.

Please ensure that the ID number of the head of the family (sponsor) is correctly entered as the sponsor ID for the dependent, and that all ID numbers match the official documents.

Gonsure allows you to compare plans from multiple insurance providers side by side. This helps you find the plan that offers the best balance of coverage, network, and price for your enterprise.

Coverage varies depending on the chosen plan, but it may include: Hospalisation Surgeryit Doctor/physician visits Prescription medications Preventive care Mental health services And other eligible medical services as defined in the policy

Yes. Reliable medical insurance helps increase employee satisfaction and has a positive impact on productivity. In addition, the General Secretariat of the Council of Cooperative Health Insurance requires private-sector employers in Saudi Arabia to provide health insurance for their employees.

Medical Malpractice Insurance is a type of professional liability insurance that provides financial and legal protection to healthcare practitioners and medical facilities against claims arising from unintentional professional errors or negligence during the course of medical practice, subject to the policy terms and limits.

This insurance is suitable for a wide range of healthcare professionals, including: Doctors across all specialties Dentists Nurses and healthcare technicians Pharmacists Therapists (physical, occupational, speech, etc.) Clinics, medical centers, and healthcare facilities

Coverage varies depending on the insurance provider and policy terms, and may include: Compensation resulting from professional liability claims Legal defense costs and attorney fees Unintentional professional errors or negligence Claims submitted during the policy validity period Coverage details, limits, and exclusions are subject to the terms and conditions of the policy.

Medical malpractice insurance may be a regulatory or professional requirement for certain healthcare specialties or entities in Saudi Arabia, depending on applicable regulations and governing authorities. It is recommended to verify requirements with the relevant authority or employer.

You can purchase Medical Malpractice Insurance through Gonsure by following these steps: Enter your professional details and select your specialty Compare offers from licensed insurance providers Choose the most suitable option and complete the request online Receive your insurance policy instantly after completion

Yes, Gonsure allows you to compare medical malpractice insurance prices and coverage options from multiple licensed insurers in Saudi Arabia, helping you make an informed decision based on your professional needs.

Once the request and online payment are completed, the medical malpractice insurance policy is issued instantly, with immediate electronic access.

Yes, Gonsure provides secure and multiple electronic payment methods to ensure a smooth and convenient purchasing experience.

Selecting the right coverage depends on several factors, including: Medical specialty Nature of services provided Regulatory or employer requirements Coverage limits and policy conditions Gonsure’s support team can assist you in understanding available options and selecting the most suitable coverage.

Gonsure makes it easy to get insured in just 3 steps: 1. Compare offers: Enter your vehicle details to view quotes from licensed insurers in Saudi Arabia instantly. 2. Pay securely: Choose your preferred offer and pay online using safe and secure methods. 3. Receive your policy: Your insurance documents will be issued immediately and sent to your email.

Mada, Visa, Mastercard, Apple Pay, Tabby, and SADAD.

Gonsure’s support team is available Sunday to Thursday, from 8:00 AM to 10:00 PM. Outside these hours, you can reach us by email at info@gonsure.com or submit a support ticket.